Shopping For a Well Planned Vacation and Travel

Returns and Refund Policy

The following returns policy applies to all items sold on Shop.1HOLIDAY1.COM

Hassle free 30 days easy return policy. If the purchase doesn’t meet your expectation or item is: damaged, defective, missing part or need replacement please inform us within 30 days, for a full refund or exchange. Any return due to buyer’s Remorse will be at buyer’s expense. Item should be returned in original package with the item number and unused condition.

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Policy Note

All items received need to be inspected by customer within 30 days for any issue and claims. After our 30 days policy, as per manufacturers policy we are not liable for any claim.

Freight Items: All items upon receipt from any shipping carrier need to be inspected upon delivery for any visible or conceal damage. If they are not reported within seven days, we won’t able to file a claim with shipping carrier.

Contact Customer Service for return and ask for return authorization number Email: info@1holiday1.com, Please send us your feedback regarding any questions about our promotion, prices and products.

Items must be returned in the original manufacturer’s packaging.

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